You may cancel and receive a full refund if your cancellation notice is received no later than September 18, 2017. Please email your cancellation request to email@example.com. Any cancellations made after September 18, 2017 will not be eligible for a refund.
If you are unable to attend, you may send a substitute without incurring a penalty.
Please email substitution requests to firstname.lastname@example.org or log in and edit the attendee name, title and complete contact information. Please note that the deadline for all transfers and edits is October 6, 2017.